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From 'How to Revive Trust in Indian Democracy?'
Published by the Georgetown University in the Democracy & Society Journal Volume 21: Digital Democracy
Published in the Social Innovation Journal Vol 25 (2024) | Digital Empowerment and Civic Engagement
Built on community-sourced data, politicians and civil society can use digital engagement to strengthen the roots of India’s democracy and address the concerns that directly impact the people.
Everyday interaction with technology and constant accessibility brings down our choice
architecture - our ability to choose what is good for us. Deceptive design is a tactic of creating
products, interfaces, or experiences that manipulate or mislead users to achieve a desired profit-maximising outcome.
We need a fundamental change in mindset — where dispute resolution is no longer seen as a government institution to administer justice but a service to be availed of by all citizens.
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